DMI - Script sales
Sales Efficiency with AI: Our AI-based product recognizes audio and analyzes salesperson conversations with customers, ensuring perfect execution of the sales script.
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96,8%
Quality of sales script execution evaluation
92,8%
Recognition accuracy with our product
7056
Hours of audio recognized with our product
Sales Script Performance Analysis
Process:
The DMI product utilizes speech recognition technology to transcribe salesperson-customer conversations and conduct analysis according to the sales script. The process may look as follows:
Automatic Speech Recognition:
The DMI product automatically transcribes all audio information from the conversation between the salesperson and the customer into a textual format.
Identification of Key Moments:
The system identifies key moments and phrases from the conversation, determining their importance according to the specified sales script.
Analysis of Responses and Tone of Voice:
The product utilizes tone analysis and semantic content to assess how well the seller adheres to the script's requirements and whether they reflect the appropriate tone of communication.
Creation of Aggregated Information:
Collected data is processed and presented in the form of aggregated information, allowing an understanding of how effectively the conversation aligns with the sales script.
For Whom Our Product Is Useful
DMI can be useful for a wide range of companies and professionals involved in audio information processing, including monitoring operator and sales performance. Here are some categories of companies for which our product can be particularly useful:
Commercial Enterprises:
At gas stations, pharmacies, and other service points, the product can be used to analyze customer communication and improve service quality.
Training and Personnel Development:
Companies can use your product to assess the effectiveness of salesperson and operator communication and identify areas for improvement.
Contact Centers:
The system can serve as a tool for automated analysis of operator conversations with customers to enhance service quality and staff training.
Medical Field:
It can be used to transcribe medical consultations or input audio recordings into electronic medical records.
Law Firms:
For transcribing legal consultations or court proceedings.
Educational Institutions:
It can be used to transcribe lectures or seminars to facilitate learning and archive materials.
Podcasters and Media:
For the automatic creation of text versions of audio and video materials.
Financial Institutions:
For transcribing financial statements and analyzing textual information for financial decision-making.
Why DMI?
Deep context understanding:
Our assistant doesn’t just search by keywords; it understands the meaning of queries and business logic, providing accurate answers based on your company’s context.
Adaptation to business specifics:
We train AI models on your internal regulations, documentation, and knowledge bases, creating a unique solution tailored to your industry
Seamless integration:
The system easily connects to your existing IT infrastructure (CRM, ERP, task managers), providing a unified workspace for data management
Corporate data security:
We guarantee the protection of confidential information. Option to deploy the solution on your servers (On-Premise) or in a secure cloud
Routine operations automation:
The assistant performs actions, not just answers questions: automatically generates reports, assigns tasks to employees, and fills out documents
Multilingual support for global teams:
Support for over 30 languages enables international offices to work in a unified information space without language barriers
Work with any data types:
DMI processes and analyzes information from various sources: text documents, PDF files, spreadsheets, audio recordings, and images
Scalability and flexibility:
The solution architecture allows for easily adding new features, departments, and scaling workload as your business grows
