DMI - Script sales
Sales Efficiency with AI: Our AI-based product recognizes audio and analyzes salesperson conversations with customers, ensuring perfect execution of the sales script.
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96,8%
Quality of sales script execution evaluation
92,8%
Recognition accuracy with our product
7056
Hours of audio recognized with our product
Sales Script Performance Analysis
Process:
The DMI product utilizes speech recognition technology to transcribe salesperson-customer conversations and conduct analysis according to the sales script. The process may look as follows:
Automatic Speech Recognition:
The DMI product automatically transcribes all audio information from the conversation between the salesperson and the customer into a textual format.
Identification of Key Moments:
The system identifies key moments and phrases from the conversation, determining their importance according to the specified sales script.
Analysis of Responses and Tone of Voice:
The product utilizes tone analysis and semantic content to assess how well the seller adheres to the script's requirements and whether they reflect the appropriate tone of communication.
Creation of Aggregated Information:
Collected data is processed and presented in the form of aggregated information, allowing an understanding of how effectively the conversation aligns with the sales script.
For Whom Our Product Is Useful
DMI can be useful for a wide range of companies and professionals involved in audio information processing, including monitoring operator and sales performance. Here are some categories of companies for which our product can be particularly useful:
Commercial Enterprises:
At gas stations, pharmacies, and other service points, the product can be used to analyze customer communication and improve service quality.
Training and Personnel Development:
Companies can use your product to assess the effectiveness of salesperson and operator communication and identify areas for improvement.
Contact Centers:
The system can serve as a tool for automated analysis of operator conversations with customers to enhance service quality and staff training.
Medical Field:
It can be used to transcribe medical consultations or input audio recordings into electronic medical records.
Law Firms:
For transcribing legal consultations or court proceedings.
Educational Institutions:
It can be used to transcribe lectures or seminars to facilitate learning and archive materials.
Podcasters and Media:
For the automatic creation of text versions of audio and video materials.
Financial Institutions:
For transcribing financial statements and analyzing textual information for financial decision-making.
Why DMI?
Speech Recognition:
Powerful speech-to-text technology automatically converts speech into text within seconds
Sales Script Compliance Evaluation System:
Our solution allows evaluating the compliance of actual seller text with the planned sales script
Multilingual:
Audio-to-text converter supports over 30 languages and non-native accents
Speaker Identification:
The service identifies which people spoke which words in multi-participant conversations
Subject-Specific Models:
Software for voicing text provides several domain-optimized models to enhance speech recognition accuracy
Text Export:
Export audio transcription results to the selected format (txt, pdf, docx, etc.)
Automatic Punctuation:
Audio and video transcription includes commas, periods, question marks, etc.
Editing Tools:
The proofreading interface helps users edit and review speech recognition results
